FAQ

Find a collection of our frequently asked questions...

How long will it take for me to get my delivery?

We aim to dispatch everything ordered the day after an order is placed however sometimes this is not possible in which case dispatch will be 1-2 days after an order is placed. Please note we do not ship orders over the weekend, so orders placed late Thursday or Friday may not be shipped until Monday. All orders will be shipped on a next day delivery.

What couriers do you use?

Parcels under 5kg will be shipped on a Next Day Service with Hermes. Parcels over 5kg will be shipped on a Next Day Service with FedEx.

As aerosols are classified as hazardous good we're very limited with the couriers we can use, and there is a premium charge to ship aerosols which is reflected in the shipping fees. 

How much is shipping?

0-1kg £4.80

1-2kg £6.20

5-10kg £8.50

10-20kg £20

What if I want to order more than 20kg of product? 

If you'd like to order more than 20kg please contact us directly (fandbint@gmail.com) and we will arrange a custom shipping quote for you. 

Can I order larger quantities of products?

We do have a wholesale offering so if you would like to buy larger quantities of finished products please feel free to contact us by email with your enquiry and we will send you our wholesale brochure.